For Contact Now TV Customer Care Click On The Given Below Link

👉 https://www.nowtv.com/support 👈

NOW TV, a popular UK-based streaming service offering a range of movies, TV shows, sports, and entertainment, has a dedicated customer care team to help resolve issues and answer any questions you may have. Whether you're facing technical issues, need help managing your account, or have questions about your subscription, NOW TV offers various ways to get in touch with their customer support.

Here’s an easy guide on how to contact NOW TV Customer Care:

1. Contact NOW TV via Live Chat

The most convenient and immediate way to get in touch with NOW TV’s customer support team is through their Live Chat feature. This allows you to speak to a representative in real-time and get assistance for your issue.

Steps to Use Live Chat:

  1. Go to the NOW TV Help page: Open your preferred web browser and visit the NOW TV support website: https://help.nowtv.com.

  2. Select Your Issue: Once on the Help page, select the category that best fits your issue (e.g., "Account & Billing," "Technical Support," etc.).

  3. Click on the "Chat with us" Button: After choosing your issue, you’ll often be prompted with a “Chat with us” button. Click it to start a conversation with an advisor.

  4. Describe Your Issue: A chatbot may greet you first to help with common questions, but you can easily ask to speak with a live agent if your query is more specific.

  5. Connect with an Agent: Once you’re connected with a NOW TV representative, they will guide you through solving the issue.

Live Chat is usually available from 8 AM to 10 PM, but hours may vary. It’s one of the fastest ways to get personalized support.

2. Contact NOW TV by Phone

If you prefer speaking directly to someone on the phone, NOW TV offers phone support. Their customer service team can help with account queries, technical issues, and general questions.

NOW TV Phone Numbers:

  • NOW TV General Support: Call 0330 041 2502
  • NOW TV Broadband Support: Call 0330 041 2519

Make sure to have your NOW TV account details ready when you call to ensure a smooth conversation and quicker resolution.

Phone support is available from 8 AM to 10 PM, seven days a week.

3. Email NOW TV Customer Care

If you prefer email communication or need a written record of your query, you can email NOW TV’s customer support team. While email response times might be slower than live chat or phone support, it’s still a good option if you need to explain a complex issue in detail.

NOW TV Email Addresses:

  • General Support Email: Use the contact form on the NOW TV Help page.

While NOW TV doesn’t list a direct email address on their website, the support form will allow you to submit a query and receive a response via email.

4. Use the NOW TV Help Forum

NOW TV also provides a Community Forum, which can be a great resource if you want to troubleshoot issues on your own or seek advice from other NOW TV users. The forum contains discussions on common problems, tips, and recommendations.

Steps to Access the Help Forum:

  1. Visit the NOW TV Help & Support Forum: https://community.nowtv.com.
  2. Browse through the different topics or search for your specific issue using the search bar.
  3. If you don’t find a solution, you can post your own question to the community or one of the NOW TV experts may assist you.

The forum is a valuable resource for getting advice and solutions from fellow customers, but it’s not as fast as live chat or phone support if you need immediate assistance.

5. Social Media Channels

NOW TV is active on social media, and you can often get a quick response through platforms like Twitter or Facebook. Their social media team can help with inquiries related to accounts, billing, or technical problems.

NOW TV Social Media Accounts:

  • Twitter: @NOWTVHelp
    Reach out to NOW TV customer support via their Twitter handle @NOWTVHelp. Tweet them your issue, and they will reply with assistance or direct you to the appropriate support channel.

  • Facebook: NOW TV UK
    Visit NOW TV’s official Facebook page and send them a message with your query. They typically respond within a few hours.

Social media is ideal for non-urgent issues, and responses may be faster than email.

6. Access the NOW TV Help Center

Before reaching out to customer care, you might want to check NOW TV’s Help Center, which offers a comprehensive range of articles and FAQs on topics such as:

  • Account and subscription management
  • Payment and billing issues
  • Device compatibility and technical issues
  • Troubleshooting streaming and connectivity issues

You can access the Help Center directly here: https://help.nowtv.com.

The articles in the Help Center are easy to navigate and can often help you resolve minor issues without having to contact customer support directly.

7. Request a Call Back

If you're unable to resolve your issue via chat or phone support, NOW TV also offers the option of requesting a call back. This feature ensures that you won’t be kept on hold for long periods, and a customer service representative will call you when it’s convenient.

To request a call back, you can follow the same steps as starting a live chat. When you are directed to chat with an agent, ask them to arrange a call back.

Conclusion

NOW TV offers multiple convenient ways to contact their customer care team, ensuring that you can get the help you need for any issues or questions. Whether you prefer live chat, phone support, email, or even social media, NOW TV provides flexible options for customer support.

For quick solutions, try the Live Chat feature or phone support during business hours. If you're not in a rush, the Help Center and Community Forum are also great resources for resolving your issues independently.

Whatever method you choose, NOW TV’s customer care team is ready to assist and ensure that you can enjoy a smooth streaming experience.

now tv customer care